Fatir Online Quran Academy respects your privacy and is committed to protecting the personal information of visitors, students, parents, guardians, and prospective students. This Privacy Policy explains how we collect, use, store, protect, and share personal information when you visit our website, enquire about our services, book a trial class, enrol in a course, or attend our online Quran classes.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
Fatir Online Quran Academy is an online Quran learning academy providing personalised Quran education for children and adults worldwide. Our services may include Quran Recitation, Noorani Qaida, Tajweed, Hifz, Quran Translation, Tafseer, Islamic Studies, Spoken Arabic, and related learning programmes.
Classes may be delivered through online communication platforms such as Microsoft Teams, Zoom, Google Meet, WhatsApp, or another suitable platform selected for the class.
We collect only the information reasonably necessary to respond to enquiries, arrange trial classes, provide Quran education, manage student progress, communicate with parents or adult students, and improve our services.
The information we may collect includes:
Parent, guardian, or adult student name
Student’s first name
Student age or age group, where relevant to class placement
Country, city, and time zone
Email address, WhatsApp number, or other contact information provided by you
Course interest and current learning level
Preferred teacher gender, where requested
Preferred class days and times
Class attendance and scheduling information
Lesson notes, assessment results, and progress reports
Messages or information you voluntarily provide through our website, WhatsApp, email, social media, or other communication channels
Payment confirmation or transaction information required for accounting and enrolment administration
Teacher application information, where a person applies to work with Fatir Online Quran Academy
We do not intentionally collect unnecessary sensitive personal information. Please do not send copies of identity documents, bank card details, passwords, medical information, or other highly sensitive information through our website contact forms or informal messaging channels unless we specifically ask for it through a secure and legitimate process.
When you visit our website, certain technical information may be collected automatically by our hosting provider, security tools, analytics tools, or cookie technologies. This may include:
Internet Protocol address
Browser type and version
Device type
Operating system
Pages visited
Date and time of visit
Referring website or source
Approximate location based on Internet Protocol address
Website interactions and error logs
This information helps us maintain website security, understand website performance, prevent misuse, improve user experience, and understand how visitors find our academy.
Fatir Online Quran Academy may use personal information for the following purposes:
To respond to your enquiry or trial class request
To assess a student’s learning level and recommend a suitable course
To arrange, reschedule, and manage online classes
To connect students with suitable teachers
To communicate class links, schedules, reminders, lesson information, progress reports, and important academy updates
To manage enrolment, fees, payment records, and administrative matters
To provide personalised one to one Quran learning
To monitor attendance and academic progress
To respond to support requests, questions, or complaints
To maintain the safety, quality, and proper administration of our classes
To improve our website, courses, teaching methods, and services
To prevent fraud, spam, misuse, or security incidents
To comply with legal, accounting, safeguarding, or regulatory obligations
To send relevant academy updates where permitted by law or where you have agreed to receive them
We will not sell, rent, or trade your personal information to third parties.
Where applicable data protection laws require a legal basis, we process personal information because:
You have requested information, a trial class, or our services
Processing is necessary to provide and manage the classes you have enrolled in
You have given consent, including parental or guardian consent where required
We have a legitimate interest in operating, securing, improving, and administering our academy responsibly
We need to comply with legal, accounting, safeguarding, or regulatory obligations
You may withdraw consent at any time where processing depends on consent. This will not affect the lawfulness of processing carried out before consent was withdrawn.
Many of our students are children. Protecting children’s privacy is extremely important to us.
A parent or legal guardian must provide enrolment information, book trial classes, manage payment arrangements, and communicate with Fatir Online Quran Academy on behalf of a student under the age of 18. We expect parents and guardians to supervise and guide their child’s use of online learning services.
For child students, we aim to collect only the information needed to provide safe and effective Quran classes, such as the child’s name, age group, learning level, class schedule, attendance, and educational progress.
We do not knowingly seek to collect personal information directly from children without the involvement of a parent or guardian. If you believe that a child has provided personal information without appropriate parental or guardian permission, please submit a request through our website Contact Us page so that we can review and take appropriate action.
Parents and guardians may request access to, correction of, or deletion of their child’s personal information, subject to applicable legal and record keeping requirements.
Our classes are conducted online through recognised communication platforms. When you use platforms such as Microsoft Teams, Zoom, Google Meet, or WhatsApp, those platforms may process certain information according to their own privacy policies and terms.
We encourage parents and guardians to ensure that children use an appropriate device, a secure internet connection, and a suitable learning environment during classes.
Live classes are not intended for public sharing. Students, parents, guardians, teachers, and other participants must not record, copy, distribute, publish, or share class sessions, screenshots, audio, video, lesson materials, or personal information of any participant without prior permission.
Where a class recording is considered necessary for educational review, quality assurance, student progress, or a parent request, we will seek appropriate notice or consent before recording, unless recording is required or permitted by law.
We will not use a child’s image, video, voice, testimonial, name, or learning material for marketing or promotional purposes without appropriate prior consent from the parent or legal guardian.
Teachers and authorised academy staff may access personal information only when they need it to perform their duties. For example, a teacher may access a student’s name, learning level, timetable, lesson notes, and academic progress.
Teachers and staff are expected to handle student and family information confidentially and to use it only for legitimate academy purposes. Access to personal information is limited as far as reasonably possible.
We may share personal information only when necessary and appropriate. This may include sharing information with:
Teachers assigned to the student
Authorised academy administrators and support staff
Website hosting, security, analytics, communication, scheduling, and technology service providers
Payment providers or banks, only where needed to process or verify a payment
Professional advisers, such as accountants or legal advisers, where necessary
Government authorities, law enforcement, regulators, or safeguarding authorities where required by law or necessary to protect the rights, safety, or wellbeing of a student or another person
We require service providers to handle personal information responsibly and only for the purposes for which it is shared.
We do not share student or parent information with advertisers for their own marketing purposes.
Fatir Online Quran Academy provides services to students and families in different countries. Your information may be processed in the country where our academy administration, teachers, website hosting, communication tools, or service providers are located.
By using our services, you understand that personal information may be transferred to and processed in countries outside your country of residence. We take reasonable steps to ensure that such processing is carried out responsibly and with appropriate safeguards where required.
Our website may use cookies and similar technologies to help the website function properly, improve user experience, understand visitor activity, protect against spam or security threats, and measure website performance.
Cookies are small text files stored on your device. You may control or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or performance of parts of the website.
If our website uses third party tools such as analytics, advertising, security, embedded videos, maps, or social media features, those providers may use their own cookies or similar technologies according to their own privacy policies.
We may send academy related messages about trial classes, enrolment, schedules, courses, fees, important service updates, or relevant learning opportunities using the contact details you provide.
You can ask us to stop non essential promotional messages at any time by using the relevant unsubscribe option where available or by submitting a request through our website Contact Us page.
Even if you opt out of marketing messages, we may still send important administrative or service related communications about an active enquiry, trial class, enrolment, payment, timetable, or student progress.
We keep personal information only for as long as it is reasonably necessary for the purposes explained in this Privacy Policy, including to provide classes, manage student records, meet legal or accounting obligations, resolve disputes, maintain safeguarding records, and enforce our agreements.
The length of time we retain information depends on the type of information and the reason it was collected. When information is no longer needed, we will securely delete, anonymise, or archive it in accordance with applicable requirements.
We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.
These measures may include secure website connections, restricted access to student records, password protection, staff confidentiality expectations, secure communication practices, and appropriate use of recognised online learning platforms.
However, no method of internet transmission or electronic storage is completely secure. While we work to protect personal information, we cannot guarantee absolute security.
Depending on your location and applicable law, you may have rights relating to your personal information, including the right to:
Request access to the personal information we hold about you or your child
Request correction of inaccurate or incomplete information
Request deletion of personal information in certain circumstances
Object to or request restriction of certain processing
Withdraw consent where processing is based on consent
Request a copy of certain personal information in a portable format
Opt out of non essential marketing communications
Make a complaint to an applicable data protection authority
To make a privacy request, please use the Contact Us form available on the Fatir Online Quran Academy website and clearly state that your request concerns privacy or personal data. We may need to verify your identity or authority as a parent or legal guardian before responding.
Our website or communications may contain links to third party websites, platforms, social media pages, payment services, or online learning tools. We are not responsible for the privacy practices, content, or security of third party websites or services.
We encourage you to review the privacy policy of each third party service before providing personal information through that service.
We may update this Privacy Policy from time to time to reflect changes in our services, website features, legal requirements, or privacy practices.
When we make changes, we will publish the updated version on this page and revise the Last Updated date. We encourage you to review this Privacy Policy periodically.
If you have questions, concerns, requests, or complaints about this Privacy Policy or the handling of personal information, please submit your request through the Contact Us page on the Fatir Online Quran Academy website.
Please include enough information for us to understand and respond to your request. For child related requests, we may ask for reasonable confirmation that you are the child’s parent or legal guardian.
